EoS and EoL Announcement for the Cisco SPA 525 Phones for Europe

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The Cisco SPA 525 Phones for Europe has been announced the end-of-sale and end-of-life products. The last day to order the affected product(s) is May 12, 2017.

Customers with active service contracts will continue to receive support from the Cisco Technical Assistance Center (TAC) as shown in Table1 of the EoL bulletin.

  • Table1 describes the end-of-life milestones, definitions, and dates for the affected product(s).
  • Table2 lists the product part numbers affected by this announcement. For customers with active and paid service and support contracts, support will be available under the terms and conditions of customers’ service contract.
Table1. End-of-Life Milestones and Dates for the Cisco SPA 525 Phones for Europe
Milestone Definition Date
End-of-Life Announcement Date The date the document that announces the end-of-sale and end-of-life of a product is distributed to the general public. April 3, 2017
End-of-Sale Date:
The last date to order the product through Cisco point-of-sale mechanisms. The product is no longer for sale after this date. May 12, 2017
Last Ship Date:
The last-possible ship date that can be requested of Cisco and/or its contract manufacturers. Actual ship date is dependent on lead time. June 12, 2017
End of SW Maintenance Releases Date:
The last date that Cisco Engineering may release any final software maintenance releases or bug fixes. After this date, Cisco Engineering will no longer develop, repair, maintain, or test the product software. May 12, 2018
End of Routine Failure Analysis Date:
The last-possible date a routine failure analysis may be performed to determine the cause of hardware product failure or defect. May 12, 2018
End of New Service Attachment Date:
For equipment and software that is not covered by a service-and-support contract, this is the last date to order a new service-and-support contract or add the equipment and/or software to an existing service-and-support contract. May 12, 2018
End of Service Contract Renewal Date:
The last date to extend or renew a service contract for the product. August 7, 2021
Last Date of Support:
The last date to receive applicable service and support for the product as entitled by active service contracts or by warranty terms and conditions. After this date, all support services for the product are unavailable, and the product becomes obsolete. May 31, 2022

HW = Hardware  OS SW = Operating System Software App. SW = Application Software

Table2. Product Part Numbers Affected by This Announcement
End-of-Sale Product Part Number Product Description Replacement Product Part Number Replacement Product Description Additional Information
SPA525G2-EU 5-Line IP Phone, 802.11g (EU Version), Bluetooth CP-8861-3PCC-K9= Cisco IP Phone 8861 with Multiplatform Phone firmware
SPA525G2-EU-RC 5-Line IP Phone, 802.11g (EU Version), Bluetooth CP-8861-3PC-RC-K9= Cisco IP Phone 8861 with Multiplatform FW for RC Server
SPA525G2-XU 5-Line IP Phone, PoE, 802.11g, Bluetooth Crypto Disabled There is currently no replacement product available for this product.

Customers may be able to continue to purchase the Cisco SPA 525 Phones for Europe through the Cisco Certified Refurbished Equipment program. Refurbished units may be available in limited supply for sale in certain countries on a first-come, first-served basis until the Last Date of Support has been reached.

Service prices for Cisco products are subject to change after the product End-of-Sale date.

To subscribe to receive end-of-life/end-of-sale information, go to: https://www.cisco.com/cisco/support/notifications.html.

Reference from https://www.cisco.com/c/en/us/products/collateral/collaboration-endpoints/small-business-spa500-series-ip-phones/eos-eol-notice-c51-738855.html

More Cisco EoS & EoL News you can visit: https://blog.router-switch.com/category/news/eol-eos/

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