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10 Social CRM Tools to Help You Keep Tabs on Your Customers

Posted on June 27, 2012 by RouterSwitch Tech | 0 Comments

These 10 social customer relationship management (CRM) applications can help your organization monitor, manage and respond to what your customers are saying about you on popular social media sites (and…

Awesome, What Happened to Networking in 2011?

Posted on January 5, 2012 by RouterSwitch Tech | 0 Comments

After about eight or nine years of networking innovation stagnation, the number of new innovations starting in 2010 and exploding in 2011 is astounding. Speed and feeds are increasing, but…

Twelve Global Executives to Watch in 2012

Posted on December 30, 2011 by RouterSwitch Tech | 0 Comments

Reputations, money, survival. A lot hangs in the balance in 2012 for the prominent heads of many global companies. Here’s a rundown of a dozen of the more intriguing business…

Deep Talk Between Cisco Social Media Manager and Facebook

Posted on August 3, 2011 by RouterSwitch Tech | 5 Comments

What made you think there was a place for Cisco on Facebook? While Cisco has had established pages and groups on Facebook for a couple years now, most of these…