EoS & EoL for the High-Density Voice/Fax Network Modules for Cisco ISR-G1 and ISR-G2 Series

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Cisco announced the end-of-sale and end-of-life dates for the High-Density Voice/Fax Network Modules for Cisco ISR-G1 and ISR-G2 Series. High-Density VoiceFax Network Modules for Cisco ISR-G1 and ISR-G2 SeriesThe last day to order the affected product(s) is February 24, 2014. Customers with active service contracts will continue to receive support from the Cisco Technical Assistance Center (TAC) as shown in Table of the EoL bulletin. There are two detailed tables that tell the end-of-life milestones, definitions, and dates for the affected product(s) and the product part numbers affected by this announcement.

For customers with active and paid service and support contracts, support will be available under the terms and conditions of customers’ service contract.

Table: Product Part Numbers Affected by This Announcement

End-of-Sale Product Part Number Product Description Replacement Product Part Number Replacement Product Description Additional Information
NM-HD-1V One-slot IP Communications Voice/Fax Network Module See the Product Migration Options section below for detailed information on replacing this product.    
NM-HD-1V= One-slot IP Communications Voice/Fax Network Module See the Product Migration Options section below for detailed information on replacing this product.    
NM-HD-2V Two-slot IP Communications Voice/Fax Network Module See the Product Migration Options section below for detailed information on replacing this product.    
NM-HD-2V= Two-slot IP Communications Voice/Fax Network Module See the Product Migration Options section below for detailed information on replacing this product.    
NM-HD-2VE Two-slot IP Communications Enhanced Voice/Fax Network Module See the Product Migration Options section below for detailed information on replacing this product.    
NM-HD-2VE= Two-slot IP Communications Enhanced Voice/Fax Network Module See the Product Migration Options section below for detailed information on replacing this product.    
NM-HDV2 IP Communications High-Density Digital Voice Network Module See the Product Migration Options section below for detailed information on replacing this product.    
NM-HDV2-1T1/E1 IP Communications High-Density Digital Voice NM with 1 T1/E1 See the Product Migration Options section below for detailed information on replacing this product.    
NM-HDV2-1T1/E1= IP Communications High-Density Digital Voice NM with 1 T1/E1 See the Product Migration Options section below for detailed information on replacing this product.    
NM-HDV2-2T1/E1 IP Communications High-Density Digital Voice NM with 2 T1/E1 See the Product Migration Options section below for detailed information on replacing this product.    
NM-HDV2-2T1/E1= IP Communications High-Density Digital Voice NM with 2 T1/E1 See the Product Migration Options section below for detailed information on replacing this product.    
NM-HDV2= IP Communications High-Density Digital Voice Network Module See the Product Migration Options section below for detailed information on replacing this product.    

End-of-Life Milestones and Dates for the High-Density Voice/Fax Network Modules for Cisco ISR-G1 and ISR-G2 Series

Milestone Definition Date
End-of-Life Announcement Date The date the document that announces the end-of-sale and end-of-life of a product is distributed to the general public. August 26, 2013
End-of-Sale Date The last date to order the product through Cisco point-of-sale mechanisms. The product is no longer for sale after this date. February 24, 2014
Last Ship Date:
HW
The last-possible ship date that can be requested of Cisco and/or its contract manufacturers. Actual ship date is dependent on lead time. May 25, 2014
End of SW Maintenance Releases Date:
HW
The last date that Cisco Engineering may release any final software maintenance releases or bug fixes. After this date, Cisco Engineering will no longer develop, repair, maintain, or test the product software. February 24, 2015
End of Routine Failure Analysis Date:
HW
The last-possible date a routine failure analysis may be performed to determine the cause of hardware product failure or defect. February 24, 2015
End of New Service Attachment Date:
HW
For equipment and software that is not covered by a service-and-support contract, this is the last date to order a new service-and-support contract or add the equipment and/or software to an existing service-and-support contract. February 24, 2015
End of Service Contract Renewal Date:
HW
The last date to extend or renew a service contract for the product. May 22, 2018
Last Date of Support:
HW
The last date to receive applicable service and support for the product as entitled by active service contracts or by warranty terms and conditions. After this date, all support services for the product are unavailable, and the product becomes obsolete. February 28, 2019

HW = Hardware OS SW = Operating System Software App. SW = Application Software

Notes: Customers are encouraged to migrate to the Cisco Integrated Services Router Generation 2 (ISR-G2) solution. The ISR-G2s have 4 EHWIC slots, which support the third-generation T1/E1 cards for voice and data use. The ISR-G2 platform can scale up to 16 T1/E1 ports.

More info of EoS & EoL for the High-Density Voice/Fax Network Modules for Cisco ISR-G1 and ISR-G2 Series you can visit:

https://www.cisco.com/en/US/prod/collateral/modules/ps2797/end_of_life_notice_c51-729376.html

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Pay Attention to EOL&EOS Announcement for Cisco 1800, 2800, 3800 ISR G1

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